Introduction
Regnor ("we", "us", or "our") is committed to protecting the privacy and confidentiality of information belonging to our clients, enquirers, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal data in connection with our website, intelligence products, and institutional engagement processes.
By accessing our website or submitting an enquiry, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should not use our services or submit personal information to us.
Regnor does not sell, rent, or trade personal information. We operate with institutional discretion, and all data handling reflects the standards expected of the executive and institutional clients we serve.
Information We Collect
We collect information in two primary ways: information you provide directly, and information collected automatically during your use of our website.
Information You Provide
When you submit an institutional enquiry or otherwise communicate with us, we may collect:
- Full name and job title or role
- Organisation name and type
- Professional email address
- The nature and content of your enquiry
- Any additional context you choose to share
- Referral source (if provided voluntarily)
Information Collected Automatically
When you visit our website, we may automatically receive and log:
- IP address and approximate geographic location (country/region level only)
- Browser type, version, and operating system
- Pages visited, time spent, and navigation path
- Referring URL and exit destination
- Device type (desktop, tablet, mobile)
This technical data is used in aggregate form and is not linked to personally identifiable information unless required to investigate misuse.
How We Use Information
We use the information we collect for the following purposes:
- To respond to institutional enquiries and facilitate structured dialogue
- To assess fit between your organisation's needs and our intelligence models
- To fulfil contractual obligations where a client relationship exists
- To improve the quality and relevance of our website and communications
- To comply with applicable legal obligations
- To protect the security and integrity of our systems and services
We will not use your information for unsolicited marketing, automated profiling, or purposes materially different from those stated above without your explicit consent.
Information Sharing
Regnor does not sell, rent, or share your personal information with third parties for their own commercial purposes. We may share information only in the following limited circumstances:
- Service providers: Trusted third-party providers who assist us in operating our website and managing enquiries (e.g., email delivery infrastructure, secure form handling). These providers are bound by confidentiality obligations and are not permitted to use your data for independent purposes.
- Legal requirements: We may disclose information where required by law, court order, or governmental authority, or where we believe disclosure is necessary to protect the safety, rights, or property of Regnor or others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. You will be notified of any such change via a prominent notice on our website.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
- Enquiry submissions are retained for up to 24 months from the date of last communication, after which they are permanently deleted unless a client relationship is established
- Client engagement records are retained for the duration of the engagement plus 7 years for legal and regulatory compliance purposes
- Website analytics data is retained in aggregate, anonymised form only
You may request earlier deletion of your data at any time. See Section 08 (Your Rights) for details.
Security
We apply appropriate technical and organisational measures to safeguard personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:
- Encrypted data transmission (TLS/HTTPS) across all website interactions
- Access controls limiting internal data access to personnel with a demonstrated need
- Regular review of our data handling practices and security posture
While we take reasonable precautions, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security and encourage you to exercise discretion in the information you share.
Cookies & Tracking
Our website uses minimal tracking technologies consistent with our institutional positioning. Specifically:
Essential functionality
We do not use persistent cookies for marketing or tracking purposes. Any session-related data (e.g., form state preservation) is temporary and not stored beyond your active browser session.
Analytics
We may use privacy-respecting analytics to understand aggregate website usage patterns (e.g., which sections are visited, general geographic distribution). This data is never linked to individual identities and is used solely to improve the quality of our website.
No third-party advertising
We do not use advertising networks, retargeting pixels, or social media tracking on our website. We do not sell advertising space or participate in ad exchanges.
Your Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal information:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data, subject to legal retention obligations
- Right to restriction: Request that we limit how we use your data while a dispute is resolved
- Right to portability: Receive your data in a structured, machine-readable format
- Right to object: Object to processing based on legitimate interests
To exercise any of these rights, contact us at the address provided in Section 12. We will respond within 30 days and will not charge a fee for reasonable requests.
International Transfers
If you are accessing our website from outside the jurisdiction in which our data is processed, your information may be transferred across international borders. We ensure that any such transfers are conducted in accordance with applicable data protection law and that adequate safeguards are in place.
Where required, we rely on standard contractual clauses, adequacy decisions, or equivalent mechanisms to protect the lawful transfer of personal data.
Children's Privacy
Our services are directed exclusively at professionals and institutional clients. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted personal information to us, we will delete it promptly.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational circumstances. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify affected individuals directly.
Your continued use of our website following the posting of an updated policy constitutes acceptance of those changes.
Contact
For questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact us through our Institutional Enquiry form, selecting "General Enquiry" as the area of enquiry and noting "Privacy" in your message.
We take all privacy correspondence seriously and will respond within a reasonable timeframe.