Terms of Service.

By accessing the Regnor website or using any of the Services, you agree to be bound by these Terms and by our Privacy Policy. If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” refers to that organisation.

If you do not agree to these Terms, do not use the Services.

• “Regnor”, “Flowcraft”, “we”, “us”: Flowcraft, the entity that operates Regnor and provides the Services, registered in Bengaluru, India.
• “Models”: our applied intelligence models (e.g. CPSEM, IREM, LSQA, PSEM) and the methodology behind them.
• “Products”: self-serve tools. Stratify and Veriscore are built on the Models and are live; JaanchLo is live, free and open source (see clause 03); Conduit and Archon are coming soon.
• “Platforms”: productised service platforms: Regnor Knowledge, a private assistant that turns your documents into answers with sources, set up on your own accounts, with access by role and team; and Regnor Optimisation, a service in development that is coming soon.
• “Engagements”: bespoke systems and advisory work delivered under a separate statement of work.
• “Output”: analyses, scores, reports, answers, systems, and other results produced by the Services.

Regnor builds and delivers applied intelligence. The Services may be accessed in two ways: Products you operate yourself, and Platforms & Engagements we build and deliver for you. Specific scope, deliverables, fees, and timelines for any Engagement are governed by the applicable order form or statement of work, which forms part of these Terms.

We may add, modify, or discontinue features of the Services at any time. Where a change materially reduces a paid feature you are actively using, we will use reasonable efforts to provide notice.

Services coming soon: Conduit, Archon and Regnor Optimisation are not yet available. Regnor Optimisation, a service in development, will build a simulator from your data and use an AI agent to search it for better operating settings. These Terms, together with any additional terms we publish for a service, will apply to each of them when it launches.

JaanchLo: JaanchLo is a free, open-source scam shield. It runs on your phone and gives a second opinion on whether a message may be a scam, not a guarantee; its published results were measured on a labelled test set, not in the field. Its code is licensed under the GNU Affero General Public License v3.0 (AGPL-3.0) and its dataset under the Creative Commons Attribution 4.0 International licence (CC-BY-4.0). Those licences, not the restrictive parts of these Terms, govern your use, copying, modification and distribution of JaanchLo’s code and dataset. In particular, the following do not apply to JaanchLo: the age and account requirements in clause 04, the restriction on reverse engineering in clause 05, the limited licence in clause 06, and clause 08 (Fees & Payment). Clauses 10 and 11 apply to JaanchLo to the extent permitted by law and consistent with those licences.

You must be at least 18 and capable of forming a binding contract. Where the Services require an account or credits, you are responsible for the accuracy of your registration information, for safeguarding your credentials, and for all activity under your account. This clause does not apply to JaanchLo (see clause 03).

Notify us promptly at romil@regnor.systems of any unauthorised use.

You agree not to:

• use the Services unlawfully, or to infringe the rights of others;
• submit data you lack the right or consent to process;
• reverse engineer, scrape, or attempt to extract the underlying Models except as permitted by law;
• resell, sublicense, or white-label Output except as expressly agreed in writing;
• use Output to make solely automated decisions with legal or similarly significant effects on an individual without appropriate human review;
• interfere with, overload, or circumvent the security of the Services.

Nothing in this clause limits the rights that the open-source licences for JaanchLo’s code and dataset give you (see clause 03).

The Models, the Services, our software, and all related intellectual property are and remain owned by Regnor. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable right to use the Services and the Output for your internal business purposes. This clause does not limit the rights that the open-source licences for JaanchLo’s code and dataset give you (see clause 03).

Regnor Knowledge, a private assistant that turns your documents into answers with sources, is set up on your own accounts, so your documents never pass through Regnor’s systems and remain yours (see clause 07). For Engagements and Platforms where a deliverable is expressly built for you and delivered to you, ownership of that specific deliverable transfers to you as set out in the applicable statement of work, while Regnor retains ownership of its pre-existing and general-purpose tools, methods, and know-how.

You retain all rights in the data you provide (“Client Data”). You grant Regnor a limited licence to process Client Data solely to provide and improve the Services and to produce Output. With Regnor Knowledge, your documents stay on your own accounts and do not pass through Regnor’s systems; where Regnor processes Client Data, for example during setup or support on your accounts, it does so as a processor, only as needed and under your instructions. Our handling of personal data is described in the Privacy Policy.

Each party will protect the other’s confidential information with at least reasonable care and use it only for purposes of the relationship. These obligations survive termination.

Certain Products are offered on a pay-per-use basis (for example, credits consumed per analysis). Platforms and Engagements are priced per the applicable order form or statement of work. Pricing varies by region and is shown on each Product’s website or set out in the applicable order form or statement of work. Unless stated otherwise, fees are exclusive of applicable taxes and are non-refundable once the corresponding Service is delivered. Payment terms differ by Service and Product and are set out in the applicable order form or statement of work, or on the relevant Product’s website.

Because Regnor Knowledge runs on your own accounts, the usage costs of those accounts, such as the cost of reading and checking documents, are billed to your own account. JaanchLo is free, and this clause does not apply to it.

The Services may interoperate with third-party services and data sources. We are not responsible for third-party services, and your use of them is governed by their own terms. Links to third parties are provided for convenience and do not imply endorsement.

Regnor produces decision-support. Output, scores, verdicts, and simulations are probabilistic and intended to inform human judgement: they are not guarantees of outcomes, fact, creditworthiness, legal compliance, or future performance. Answers from Regnor Knowledge cite their sources and are checked a second time to help you verify them; this does not guarantee that an answer is correct. Any sample figures shown in the Services are representative and illustrative.

Except as expressly stated, the Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

To the maximum extent permitted by law, Regnor will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Regnor’s aggregate liability arising out of or relating to the Services will not exceed the amounts you paid to Regnor for the Service giving rise to the claim in the twelve (12) months preceding the event.

You will indemnify and hold Regnor harmless from claims, losses, and expenses arising from your Client Data, your use of the Services, or your breach of these Terms, except to the extent caused by Regnor’s gross negligence or wilful misconduct.

These Terms apply while you use the Services. We may suspend or terminate access for breach, suspected unlawful use, or risk to the Services. You may stop using the Services at any time. Provisions that by their nature should survive termination (including IP, confidentiality, disclaimers, and limitation of liability) will survive.

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-laws rules. Subject to the following sentence, the parties submit to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India. Either party may nonetheless seek injunctive or interim relief to protect its intellectual property or confidential information before any court of competent jurisdiction. Nothing in this clause removes any mandatory consumer-protection or data-protection rights available to you under the laws of your own country.

We may update these Terms from time to time. Material changes will be indicated by updating the “Last updated” date and, where appropriate, by additional notice. Your continued use of the Services after changes take effect constitutes acceptance.

Questions about these Terms can be sent to romil@regnor.systems, or via the enquiry page.