Terms of Service.

01Agreement to Terms

By accessing the Regnor website or using any of the Services, you agree to be bound by these Terms and by our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

If you do not agree to these Terms, do not use the Services.

02Definitions

• “Regnor”, “Flowcraft”, “we”, “us” — Flowcraft, the entity that operates Regnor and provides the Services, registered in Bengaluru, India.
• “Models” — our applied intelligence models (e.g. CPSEM, IREM, LSQA, PSEM) and the methodology behind them.
• “Products” — self-serve tools built on the Models, such as Stratify and Veriscore.
• “Platforms” — productized service platforms, including Regnor Knowledge and Regnor Optimisation.
• “Engagements” — bespoke systems and advisory work delivered under a separate statement of work.
• “Output” — analyses, scores, reports, systems, and other results produced by the Services.

03The Services

Regnor builds and delivers applied intelligence. The Services may be accessed in two ways: Products you operate yourself, and Platforms & Engagements we build and deliver for you. Specific scope, deliverables, fees, and timelines for any Engagement are governed by the applicable order form or statement of work, which forms part of these Terms.

We may add, modify, or discontinue features of the Services at any time. Where a change materially reduces a paid feature you are actively using, we will use reasonable efforts to provide notice.

04Eligibility & Accounts

You must be at least 18 and capable of forming a binding contract. Where the Services require an account or credits, you are responsible for the accuracy of your registration information, for safeguarding your credentials, and for all activity under your account.

Notify us promptly at romil@regnor.systems of any unauthorised use.

05Acceptable Use

You agree not to:

• use the Services unlawfully, or to infringe the rights of others;
• submit data you lack the right or consent to process;
• reverse engineer, scrape, or attempt to extract the underlying Models except as permitted by law;
• resell, sublicense, or white-label Output except as expressly agreed in writing;
• use Output to make solely automated decisions with legal or similarly significant effects on an individual without appropriate human review;
• interfere with, overload, or circumvent the security of the Services.

06Intellectual Property

The Models, the Services, our software, and all related intellectual property are and remain owned by Regnor. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable right to use the Services and the Output for your internal business purposes.

For Engagements and Platforms where a deliverable is expressly built for you and handed over (for example, a Regnor Knowledge system), ownership of that specific deliverable transfers to you as set out in the applicable statement of work, while Regnor retains ownership of its pre-existing and general-purpose tools, methods, and know-how.

07Client Data & Confidentiality

You retain all rights in the data you provide (“Client Data”). You grant Regnor a limited licence to process Client Data solely to provide and improve the Services and to produce Output. Our handling of personal data is described in the Privacy Policy.

Each party will protect the other’s confidential information with at least reasonable care and use it only for purposes of the relationship. These obligations survive termination.

08Fees & Payment

Certain Products are offered on a pay-per-use basis (for example, credits consumed per analysis). Platforms and Engagements are priced per the applicable order form or statement of work. Unless stated otherwise, fees are exclusive of applicable taxes and are non-refundable once the corresponding Service is delivered. Payment terms differ by Service and Product and are set out in the applicable order form or statement of work, or on the relevant Product’s website.

09Third-Party Services

The Services may interoperate with third-party services and data sources. We are not responsible for third-party services, and your use of them is governed by their own terms. Links to third parties are provided for convenience and do not imply endorsement.

10Disclaimers

Regnor produces decision-support. Output, scores, verdicts, and simulations are probabilistic and intended to inform human judgment — they are not guarantees of outcomes, fact, creditworthiness, legal compliance, or future performance. Any sample figures shown in the Services are representative and illustrative.

Except as expressly stated, the Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

11Limitation of Liability

To the maximum extent permitted by law, Regnor will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Regnor’s aggregate liability arising out of or relating to the Services will not exceed the amounts you paid to Regnor for the Service giving rise to the claim in the twelve (12) months preceding the event.

12Indemnification

You will indemnify and hold Regnor harmless from claims, losses, and expenses arising from your Client Data, your use of the Services, or your breach of these Terms, except to the extent caused by Regnor’s gross negligence or wilful misconduct.

13Term & Termination

These Terms apply while you use the Services. We may suspend or terminate access for breach, suspected unlawful use, or risk to the Services. You may stop using the Services at any time. Provisions that by their nature should survive termination — including IP, confidentiality, disclaimers, and limitation of liability — will survive.

14Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-laws rules. Subject to the following sentence, the parties submit to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India. Either party may nonetheless seek injunctive or interim relief to protect its intellectual property or confidential information before any court of competent jurisdiction. Nothing in this clause removes any mandatory consumer-protection or data-protection rights available to you under the laws of your own country.

15Changes to These Terms

We may update these Terms from time to time. Material changes will be indicated by updating the “Last updated” date and, where appropriate, by additional notice. Your continued use of the Services after changes take effect constitutes acceptance.

16Contact

Questions about these Terms can be sent to romil@regnor.systems, or via the Institutional Enquiry page.